Need help, have a question, or want to discuss a business use case?

Reach out and we will point you in the right direction. Whether you need support, onboarding help, referral clarification, or a conversation about volume usage, this is the place to start.

Get in Touch

Email support

support@subrocky.com

Best for account questions, transaction follow-ups, and written support requests.

Phone line

+234 800 SUB ROCKY

Ideal for urgent guidance during working hours.

Office location

Victoria Island, Lagos

Best suited to corporate, partner, and formal business discussions.

Response Expectations

We try to keep support human, fast, and useful.

Email support is best for issues that need screenshots, account details, order references, or a written trail.

Phone support is better when you want quick direction before completing a transaction or using a service for the first time.

Business, partnership, and reseller discussions can start here and move into a more tailored conversation.

Want to start using the platform right away? You can create an account now and reach out later if you need any help.

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